Real-Time Capacity Check and Scheduling: Dr. Hahn Optimizes Sales Processes with amotIQ solutions
Dr. Hahn, a globally leading manufacturer of door hinges for plastic and metal doors, specializes in the customized production of high-quality hinges. To meet the specific demands of its customers, the company manufactures exclusively on a make-to-order basis. Thanks to a close collaboration with amotIQ solutions, Dr. Hahn has significantly optimized its sales processes.
The Challenge: Efficient Scheduling and Capacity Checking for Customer Orders
In a dynamic market environment, providing customers with reliable delivery date confirmations is essential. Dr. Hahn required a solution that would enable the sales team to check, already during order entry, whether the requested delivery date could be met — in real time and in alignment with the available production capacities for each product group.
The Solution: Real-Time Capacity Check and Scheduling Monitor
With an innovative solution from amotIQ solutions, a scheduling monitor was developed and seamlessly integrated into existing SAP processes. This allows sales representatives to instantly see, during customer order entry, whether the requested delivery dates are feasible. The result: accelerated sales workflows and increased customer satisfaction.
Customer Statement: A True Partnership with amotIQ
“With amotIQ, we have found a partner that combines broad and in-depth ERP expertise with outstanding logistical know-how — and truly understands the needs of mid-sized companies.”
Thorsten Schlick, Head of SAP/Application Management, Dr. Hahn GmbH & Co. KG
About the Company: Dr. Hahn
Dr. Hahn is a typical “hidden champion.” The mid-sized company, headquartered in Mönchengladbach-Wickrath, is one of the world’s leading manufacturers of door hinges for plastic and metal doors. With a workforce of 400 employees, Dr. Hahn pursues the goal of enabling lean processes through efficient IT support. Its in-house IT department comprises nine specialists who manage the entire internal logistics and integrate all related processes into SAP.
To increase user acceptance of SAP, cross-module SAP applications and monitors have been developed. These tools allow employees to complete multiple process steps in a single workflow while automatically executing linked postings in the background.
Development within the SAP Standard
The newly implemented scheduling monitor was realized through enhancements within the SAP standard on ECC 6.0. This ensures that amotIQ solutions’ innovative approach remains fully release-compatible and provides Dr. Hahn with a future-proof ERP environment.
Conclusion: amotIQ solutions as a Reliable Partner for Process Optimization
The collaboration with amotIQ solutions has not only helped Dr. Hahn improve its order processing but also laid the foundation for long-term process optimization. With IT and logistics closely integrated, Dr. Hahn is now ideally positioned to meet customer demands and continue strengthening its market position.
