SAP S/4HANA integration for increased efficiency and process optimization

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Successful introduction at the thomas group

The thomas group: The thomas group, a family-run group of companies in the construction and building materials industry, is represented with over 40 locations in Germany, Poland and Denmark. With the business areas of concrete components, concrete and cement, thomas group focuses on innovation and quality in order to deliver sustainable solutions.

The challenge: Complex SAP S/4HANA integration under high time pressure

The acquisition of a new cement plant in eastern Germany at the beginning of 2023 marked the start of an ambitious project: the SAP S/4HANA landscape was to be set up and the data migrated from an external system within three months. Further milestones were defined for the integration of existing plants and the conversion of entire divisions to S/4:

  1. Tight time frame: The new plant had to be successfully converted to SAP S/4HANA by April 2023.
  2. Technical and organizational challenges: Some specialized programming services were required to map the plant-specific processes in the new S/4HANA. At the same time, it had to be ensured that the adjustments were integrated into the existing organizational and process structure of the thomas group, with its various locations and business units.
  3. New environment: The integration of a previously unknown plant required a deep understanding of the specific customer processes and IT infrastructure.
  4. Complex data migration: The data from the legacy system had to be extracted and then additionally prepared so that it could be migrated in accordance with SAP standards.
  5. Blueprint: The SAP S/4 HANA setup for the new plant in eastern Germany was to be designed and implemented beyond the individual requirements on site as a basis for the migration of other locations to SAP S/4 HANA.

The solution: Customized SAP implementation by amotIQ solutions.

amotIQ solutions took on the challenge with a combined strategy of technical excellence and intensive collaboration:

  1. Establishing a stable SAP S/4HANA infrastructure: the new plant was successfully integrated within three months. Processes such as goods receipt, inventory management, order processing and invoicing were efficiently mapped in SAP.
  2. Innovative tools for data migration: In-house programs, such as an RPA-supported bot for automatic IBAN generation and a migration tool for harmonizing data sources, facilitated the seamless transfer from the legacy system with high cost efficiency, as the migration could be repeated as often as required after a one-time setup.
  3. Flexible and agile project management: Close communication with the experienced contacts at thomas group enabled quick decisions and smooth adjustments.
  4. Best practices and expertise: The long-standing collaboration with thomas group and its expertise in SAP S/4HANA were crucial to meeting the high requirements.

Results: Efficient processes and a solid foundation for the future

  • Implementation on schedule: The cement plant in Karsdorf was converted to SAP S/4HANA on time, without any interruptions to operations.
  • Highest data quality: The seamless migration ensured that all data complied with SAP standards.
  • Increased productivity: The automated processes reduced time-consuming manual tasks and increased efficiency.
  • Efficiency through reusability: Thanks to the far-sighted project planning in Karsdorf, an “SAP S/4 HANA” template was established for future implementation at the other thomas group locations, leading to time and cost savings there.

Long-term collaboration and outlook for the future

The successful integration of the new plant was the prelude to a comprehensive S/4 transformation of the thomas group. By 2026, all divisions (cement, ready-mix concrete, concrete components and prefabricated parts), including the respective foreign locations, will be gradually converted to SAP S/4HANA. The thomas group has already commissioned amotIQ solutions for the next phases.

Conclusion: Proven expertise and partnership-based collaboration

The collaboration with thomas group shows how amotIQ solutions successfully implements complex projects through technical expertise, flexible solution approaches and close customer loyalty. It also demonstrates how the combination of SAP and RPA processes makes set-up and migration processes more efficient and saves time. Thanks to the trusting partnership and joint expertise, amotIQ solutions remains the preferred partner for the digital transformation of the thomas group.

Successful implementation of RPA – automation as a success factor

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A leading international logistics company relies on robotic process automation to increase efficiency

A global logistics company was faced with the challenge of making manual and time-consuming processes more efficient. Increasing demographic change and the need to reduce costs led the company to take its first steps towards robotic process automation (RPA) in 2017. From 2018, amotIQ solutions was integrated into the logistics division as a partner and also took over the development of RPA solutions in 2020. Since 2021, amotIQ solutions has also been responsible for the maintenance of all RPA processes – a significant success for both sides.

The challenge: manual processes and high costs

Before the introduction of RPA, numerous administrative processes were carried out manually. This not only led to a high expenditure of resources, but was also prone to errors. In particular, the processing of recurring IT-based processes such as data entry, form processing and report generation took up a lot of time. The challenge was to make these activities more efficient without having to significantly change the existing IT structures.

The goals: Reducing manual work and cutting costs

The implementation of RPA by amotIQ solutions was intended to increase efficiency and reduce the manual workload. The automation of repetitive activities should not only lead to cost savings, but also reduce the susceptibility to errors. In addition, the use of RPA was to ensure consistently high quality.

The solution: RPA as a holistic approach

amotIQ solutions was initially engaged as a development partner. The company quickly established itself as the preferred partner due to its high level of specialist and process knowledge and its convincing price-performance ratio. The RPA implementation took place step by step:

  • 2017: First steps with RPA
  • 2018: Integration of amotIQ solutions into the logistics area
  • 2020: Takeover of RPA development by amotIQ solutions
  • 2021: Responsibility for RPA maintenance

Implementation: Close cooperation and technological expertise

By working closely with the company, amotIQ solutions was able to develop customized solutions that seamlessly integrate existing processes. With a team of five specialized employees, the entire RPA range was covered – from maintenance and consulting to development and testing. amotIQ solutions’ extensive process knowledge in the logistics sector was a decisive success factor, as no extensive familiarization with the internal processes was required.

Results: Increased efficiency and sustainable process optimization

The introduction of RPA brought the company a number of benefits:

  1. Savings of over 50 full-time positions thanks to the automation of recurring tasks
  2. Faster provision of products thanks to optimized workflows
  3. Relief for sales and administrative departments
  4. Consistently high process quality
  5. 24/7 availability of automated processes

The significant cost savings and efficiency gains confirm the success of the collaboration with amotIQ solutions.

Outlook: Long-term partnership and continuous optimization

The successful implementation of RPA has enabled amotIQ solutions to establish itself as a long-term partner. The ongoing maintenance and further development of the automation solutions ensures that the company continues to benefit from the advantages of digital transformation.

Conclusion: amotIQ solutions as a strategic partner for RPA excellence

The introduction of RPA impressively demonstrates how significant improvements in efficiency, quality and cost reduction can be achieved through the targeted use of automation technologies. With amotIQ solutions as an experienced partner, the company was able to successfully implement the transformation and achieve sustainable optimization of its processes.

Automated complaint processing through AI-OCR

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Increasing efficiency in complaints management

Challenge: Optimizing manual complaints processing

A global logistics company was faced with the problem that processing international complaints was extremely time-consuming and error-prone. In the past, complaint documents were physically sent for processing, which slowed down the entire process considerably. Upon receipt, the documents had to be scanned before the information was manually entered into an SAP system. This was followed by analysis, verification and a decision on the complaint request. This manual process was not only inefficient, but also prone to errors.

Goal: fully automating complaints processing

The company’s goal was to automate complaint processing by using modern technologies. Faster and more accurate processing of complaints should both significantly shorten throughput times and minimize the error rate.

The solution: AI OCR component combined with RPA software

To achieve this goal, amotIQ solutions developed an AI OCR (Optical Character Recognition) component in combination with RPA (Robotic Process Automation) software. The solution is based on Python, OCR Tesseract, Java and UiPath. By using these technologies, the entire complaints process was automated. The AI OCR component makes it possible to immediately scan the physically incoming complaint documents and automatically extract the required information. This data is then transferred directly to the SAP system, where the complaints can be analyzed and verified in real time. This eliminates the need for manual input, and processing is seamless and efficient.

Implementation: Complaint processing in record time

The implementation of this solution led to a remarkable result: the average processing time for a complaint was reduced from 14 minutes to just 2 minutes – an increase in efficiency of 86%. In addition, the error rate fell drastically from 32% to 0%, which significantly increased the quality of complaint processing.

Result: Significant process optimization and customer satisfaction

Automated complaint processing has not only significantly reduced the processing time, but also increased the reliability and accuracy of the process. Complaints are now processed more efficiently, which has increased customer satisfaction. The use of AI and RPA has enabled the logistics company to modernize and optimize its complaint management processes.

Conclusion: amotIQ solutions as an innovator in complaints management

By implementing automated complaints processing, amotIQ solutions demonstrates how modern technologies such as AI and RPA can be used to increase efficiency in logistics processes. The successful automation of the complaints process is a testament to amotIQ solutions’ commitment to providing innovative solutions that maximize operational efficiency while increasing quality and customer satisfaction.

Efficient medication delivery & billing with SAP SD

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Efficient Medication Delivery and Billing with SAP SD at Centre Hospitalier de Luxembourg

The state-run Centre Hospitalier de Luxembourg (CHL) supplies two of its own clinics, as well as other hospitals across Luxembourg, from a central warehouse for medications and medical supplies. To streamline internal operations and improve the efficiency of medication deliveries, CHL expanded its existing SAP system by implementing the SAP SD (Sales and Distribution) module.

The Challenge: An SAP System Without Sales and Shipping Capabilities

CHL had been using the SAP industry solution IS-H for hospitals, which provides comprehensive features for patient management and billing. However, it lacked integrated functionality for the sale and distribution of medical products. This functional gap resulted in cumbersome, opaque processes and significantly delayed invoicing: billing was only performed once a month based on goods issued. This led to uncertainty among clinics due to missing goods receipt checks and the high volume of deliveries.

The Objective: A Streamlined, Standard-Compliant Process for Smooth Deliveries

CHL required a simple and quickly deployable solution that would enable efficient order and delivery processing while remaining close to the SAP standard. The goal was to establish a seamless process that would allow clinics to manage their orders transparently and easily handle goods receipt and invoice verification.

The Solution: Automated Ordering and Delivery Process with SAP SD

With the implementation of SAP SD, CHL established an efficient and well-structured process. Clinics now use a custom-built online catalog to directly select medications and medical supplies. Once an order is placed, the system automatically generates a corresponding sales order in the pharmacy. The items are picked, packed, and shipped, and the delivery note clearly specifies which ward in each clinic is to receive which items. This step enables complete goods receipt verification, significantly simplifying the subsequent invoice review.

Results: Transparency and Process Reliability for Clinics and the Pharmacy

The introduction of SAP SD has made the medication delivery process significantly more efficient at CHL. Clinics now have full visibility into their orders, can reliably verify goods received, and complete invoice checks without delay. Improved transparency facilitates smooth collaboration between the clinics and the pharmacy, while reducing inquiries and uncertainty.

Added Value: Expanding Billing Capabilities with SAP SD

In addition to medication delivery, CHL is now also using the SAP SD module to bill for additional services such as parking space rentals and service charges. The introduction of SAP SD has therefore not only optimized medication distribution but also offers potential for broader use in other administrative processes.

Conclusion: CHL Benefits from a Flexible, SAP Standard-Based Solution

By implementing SAP SD, the Centre Hospitalier de Luxembourg has created a transparent and structured process that ensures efficient and reliable medication delivery. The system expansion enables CHL to perform billing accurately and promptly, providing a future-proof solution that supports the hospital in its role as a central healthcare provider.

Efficient SAP Web Dynpro solution for purchasing

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Successful Implementation at thomas gruppe

thomas gruppe, a successful mid-sized company in the construction and building materials industry with annual revenues of €230 million, continuously strives to optimize its processes. In the area of procurement, the goal was to create synergies by centralizing purchasing for the entire precast concrete components division instead of maintaining a decentralized approach. The main challenge was to establish a unified IT infrastructure and consolidate the existing systems into a central SAP solution across the division.

The Challenge: Efficient Procurement with Maximum User-Friendliness

Prior to the SAP implementation, the ordering processes were fast and straightforward. During the transition, it was crucial to maintain this efficiency while addressing weaknesses such as inconsistent documentation, limited transparency, and insufficient authorization controls. Through close collaboration between the specialist department, key decision-makers, internal IT, and the experts at amotIQ solutions, a custom solution was developed that successfully met all requirements.

The Solution: User-Friendly Procurement Process with SAP Web Dynpro

To ensure maximum usability, amotIQ solutions developed an intuitive web interface using SAP Web Dynpro for ABAP. This interface allows employees to quickly and accurately create purchase requisitions and track the processing status—all without using the traditional SAP GUI. Access is provided directly via Internet Explorer, making the solution suitable for location-independent workstations.

As part of the order entry process, standard SAP transactions were enhanced to provide purchasers with relevant information from purchase requisitions (BANFs). This enables accurate and timely ordering based on framework agreements, pricing, and delivery schedules. The Web Dynpro interface displays only the necessary information to each user in a clear and structured way, enabling efficient operation. Employees on the production floor can place orders directly from any internet-enabled device, with options tailored precisely to their site and demand requirements.

Automated Processes and End-to-End Transparency

Purchase requisitions from production are automatically forwarded to the responsible division buyer, who initiates the procurement process with the best possible supplier. The entire process is carried out within the SAP standard—covering requisitions, framework agreements, purchase orders, goods receipts, and invoice verification—ensuring a seamless and fully traceable workflow. Goods receipt can be recorded directly through the Web Dynpro solution, enabling fast processing based on delivery documentation.

Results: Simplified Operation and Increased Procurement Efficiency

The introduction of the SAP Web Dynpro solution significantly simplified and accelerated the ordering process. Users benefit from an intuitive, easy-to-navigate interface that presents tailored information and enables error-free operation. The automated forwarding of purchase requisitions to the division’s procurement team ensures timely and optimal supplier selection. Efficient on-site goods receipt entry further speeds up the process and reduces the day-to-day workload for employees.

Conclusion: amotIQ solutions as a Reliable Partner for Innovative Procurement Solutions

With the implementation of the SAP Web Dynpro solution for thomas gruppe, amotIQ solutions delivered a customized and forward-looking procurement system. This collaboration highlights the importance of a flexible and experienced partner in driving procurement process optimization and achieving long-term efficiency gains. thomas gruppe now benefits from a user-friendly system that meets the needs of a dynamic business and lays a solid foundation for future procurement success.

Successful collaboration with a leading logistics company

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amotIQ solutions supports mission-critical project

A leading company in the postal and parcel logistics sector faced a unique challenge: a sudden surge in order volumes led to a wide array of new and time-sensitive IT requirements – all while qualified personnel were in short supply. One project in particular stood in the spotlight: HASCI (Hand Scanner Integration), classified as a mission-critical system. To ensure success, the company brought in amotIQ solutions GmbH for expert support.

The Challenge: A business-critical IT system under pressure

The HASCI project is one of the few IT systems within the company designated as mission-critical. It plays a key role in daily logistics operations – with approximately 100,000 hand scanners fully integrated into day-to-day workflows. These devices are essential for timely services, accurate documentation, and billing processes. Even minor downtimes can lead to major operational disruptions and jeopardize service level commitments. The high degree of management attention and near-zero tolerance for errors placed significant demands on expertise, resilience, and the quality of services provided. Internally, the company lacked the necessary resources to meet the rapidly growing demands.

The Objectives: Efficiency and error-free operations

The company had clear goals: to significantly increase efficiency, reduce system errors, and take over release train management as a line function. Additionally, continuous identification and implementation of optimization opportunities were required. Meeting these complex requirements called for an experienced and agile partner who could collaborate on equal footing with the internal team.

The Solution: Professional support from amotIQ solutions

amotIQ solutions brought extensive experience and technical expertise to the table – already demonstrated in previous collaborations with the company. To bridge the staffing gap, experienced experts familiar with the customer’s systems were integrated directly into the project. After a brief onboarding and trial period, the team quickly gained a deep understanding of internal processes and began taking over key project management responsibilities.

What began as temporary project support quickly evolved into an ongoing engagement. Still, amotIQ solutions remains committed to helping clients build their own internal know-how. External support is only provided when internal resources are unavailable – in line with the company’s philosophy of sustainable solutions without fostering long-term dependency.

Implementation: Seamless integration and close collaboration

A key factor in the project’s success was the seamless integration of amotIQ solutions’ experts into the internal project team. They were not perceived as external consultants but as fully-fledged team members. This close collaboration enabled targeted delivery within time, budget, and functional scope.

Regular alignment meetings and open communication with both the business and technical leads ensured precise and efficient implementation of requirements. This approach also allowed for continuous improvements during the project phase.

Results: Tangible efficiency gains and high customer satisfaction

The collaboration yielded immediate positive results: the HASCI project requirements were met on schedule, within the planned budget, and with the desired functionality. This led to a significant increase in efficiency and a high level of customer satisfaction.

Thanks to flexible, needs-based support, release management was successfully executed, and critical tasks were handled smoothly. At the same time, amotIQ solutions contributed to a long-term reduction in system errors.

Outlook: A long-term partnership

Following the successful course of the project, the collaboration was further expanded. Additional specialists have since been brought in to support other areas of the business. The trusted relationship has evolved into a long-term partnership, tailored to the needs of a dynamic, growth-oriented organization.

Conclusion: amotIQ solutions as a reliable partner

amotIQ solutions’ work on this project demonstrates the value of a flexible and experienced partner during critical project phases. By providing targeted support through qualified experts, amotIQ solutions significantly enhances efficiency and minimizes errors. As a fully integrated part of the team, the company not only contributes to project success but also lays the groundwork for sustainable process optimization – today and in the future.

Significantly faster shipping solution at Villeroy & Boch

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The Smart 3PL Shipping Solution

By outsourcing transport and route planning to a logistics service provider, Villeroy & Boch has implemented a smart shipping solution that relieves internal logistics and ensures significantly faster deliveries to customers.

Villeroy & Boch AG is a German ceramics manufacturer known worldwide for its high-quality products, such as bathroom and wellness solutions. For transport, Villeroy & Boch relies on international freight forwarders like Dachser—one of Europe’s leading logistics service providers—whose distribution center in Überherrn is located near Villeroy & Boch’s central warehouse in Losheim. Until now, Villeroy & Boch managed route planning and truck dispatching entirely in-house, using Dachser primarily as a freight forwarder. Now, the company is leveraging additional logistics services from Dachser.

Shipping and Transport via 3PL Logistics

The goal of the new process solution is to enhance customer service by delivering orders much faster. To achieve this, Villeroy & Boch is outsourcing parts of its transport and route planning and gradually transferring responsibility for customer deliveries to Dachser. Shipments are sent directly after picking to the logistics center in Überherrn, where Dachser independently organizes delivery routes and benefits from synergies with other customers.

Process Integration in SAP

The SAP process is structured as follows: A forklift driver registers a truck, and the system automatically creates a “truck” handling unit (HU) within the transport process. As loading begins, each pallet placed on the truck is confirmed via scanner. The corresponding statuses are updated in the truck HU. Once loading is complete, the truck HU is assigned a final status. This status serves as a trigger to send the actual transport data to Dachser via EDI and to print accompanying documents, such as the loading list. Based on these transports, freight cost documents are generated, serving as the basis for settlement with Dachser.

Conclusion

With this new process, Villeroy & Boch has significantly reduced complexity at its Losheim logistics center, increased capacity, and now benefits from the route planning synergies of an international logistics provider. This saves both time and costs.

The real winners are Villeroy & Boch’s customers, who now receive their orders much faster than before. This has been made possible through a smart transport solution, in which SAP and logistics consultancy amotIQ solutions contributed their deep expertise in logistics and third-party integration—laying the foundation for sustainable process optimization today and in the future.

FI customization with EDI at Gebr. Heller Maschinenfabrik GmbH

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Small Changes – Big Impact in International Accounting

Gebr. Heller Maschinenfabrik GmbH is a manufacturer of milling machines, production systems, and machines for crankshaft and camshaft machining. The company is headquartered in Nürtingen, in the Stuttgart region of Germany. Heller operates production sites around the world, including in Germany, the UK, Brazil, and the USA. In 2009, the company generated revenue of €375 million. Its customers primarily come from the automotive industry, mechanical engineering, contract manufacturing, energy technology, tool and mold making, as well as the aerospace sector.

amotIQ regularly supports Heller in Nürtingen with various projects. In this case, we were commissioned to implement internal, electronic posting via EDI (Electronic Data Interchange).

What Needed to Be Improved

Heller supplies its own plant in the USA and previously sent the associated invoices by post to the US accounting department – even though both sites use SAP. All invoice items had to be entered manually.

During the implementation of the EDI data exchange, special aspects of the US tax system had to be taken into account. Additionally, there are packaging items listed on the invoice and delivery note that are not included in the corresponding purchase order but are also not charged. With EDI, this is no problem: the SAP purchase order is now automatically matched with the invoice, and the packaging items are cleverly handled as surcharges on the invoice.

Thanks to the successful implementation, the full benefits of SAP can now finally be leveraged for internal deliveries from Germany to the USA. In practice, Heller’s employees in the US are particularly pleased – hours of manual invoice entry are now a thing of the past. Invoices are received electronically before the goods arrive and only need to be checked.

Paperless goods receipt for faster processes at Lekkerland

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Lekkerland Implements Electronic Delivery Notification with DESADV

The Challenge: Boosting Efficiency in Goods Receipt

Lekkerland, a leading supplier of convenience products in Germany, serves approximately 59,000 points of sale nationwide, including gas stations, bakeries, and supermarkets. Every day, hundreds of pallets are delivered to Lekkerland’s 15 logistics centers and redistributed by more than 450 transport vehicles to ensure that products reach customers on time. However, the traditional goods receipt process was time-consuming and slowed down the supply chain, as manual entry and documentation delayed storage and allocation. To address these challenges, Lekkerland sought an experienced partner to digitize and accelerate its processes. With amotIQ solutions, Lekkerland found the right expert in digital process optimization.

The Objectives: Automation and Real-Time Availability

To improve efficiency and reduce delays in goods receipt, Lekkerland defined clear objectives: implementing a paperless goods receipt process through seamless DESADV integration (Electronic Data Interchange for delivery notifications) and accelerating the storage of pallets. Automated processes based on delivery notification data were to ensure that goods would be immediately available for warehouse allocation.

The Solution: Digital Goods Receipt with DESADV

amotIQ solutions developed a digital solution that automates goods receipt using DESADV and mobile data capture. As soon as the supplier sends the electronic delivery notification via DESADV, all relevant data – from product information and weight to expiration dates and quality indicators such as vintage details for wine deliveries – are stored in SAP. These details are encoded as GS1-128 barcodes (formerly EAN128) on the shipping unit labels (NVE), forming the basis of the digital goods receipt process. Upon arrival at the warehouse, employees scan the NVE labels and perform goods receipt postings directly in SAP via a mobile application. Storage locations are assigned immediately, and the storage labels are printed automatically. The goods can then be stored directly and are immediately available for dispatch.

The Implementation: Seamless Integration and Automated Workflows

The DESADV integration and digital transformation were carried out in close coordination between Lekkerland and amotIQ solutions. Thanks to mobile data capture, the project was implemented within just a few months. Key implementation milestones included setting up SAP handling units, automating goods receipt postings, and installing local printers for immediate label printing in the receiving area.
Each delivered pallet is automatically booked after scanning, and all data is instantly available in the SAP system. This not only eliminates manual effort in goods receipt but also significantly reduces potential sources of error through digital capture.

The Results: Accelerated Processes and Increased Efficiency

The introduction of a paperless goods receipt process significantly accelerated the availability of goods for warehouse allocation at Lekkerland. Every scanned pallet is posted immediately, and storage takes place without delay, substantially reducing waiting times for dispatch. In supply chain management, the faster capture and booking process resulted in time savings of up to one and a half hours per day. Qualitative data available via barcodes – such as best-before dates or vintage information – are now automatically accessible in the system, ensuring full traceability.

Conclusion: amotIQ solutions as a Partner for Paperless Logistics Processes

By implementing paperless goods receipt, Lekkerland successfully digitized and streamlined the entire receiving process. The collaboration with amotIQ solutions enabled a customized solution that offers long-term efficiency gains and reliable process optimization. The seamless SAP integration created a fully digital logistics chain, significantly enhancing Lekkerland’s delivery capabilities – a future-proof solution that paves the way for sustainable logistics.

Successful optimization of customer orders by amotIQ solutions at Dr. Hahn

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Real-Time Capacity Check and Scheduling: Dr. Hahn Optimizes Sales Processes with amotIQ solutions

Dr. Hahn, a globally leading manufacturer of door hinges for plastic and metal doors, specializes in the customized production of high-quality hinges. To meet the specific demands of its customers, the company manufactures exclusively on a make-to-order basis. Thanks to a close collaboration with amotIQ solutions, Dr. Hahn has significantly optimized its sales processes.

The Challenge: Efficient Scheduling and Capacity Checking for Customer Orders

In a dynamic market environment, providing customers with reliable delivery date confirmations is essential. Dr. Hahn required a solution that would enable the sales team to check, already during order entry, whether the requested delivery date could be met — in real time and in alignment with the available production capacities for each product group.

The Solution: Real-Time Capacity Check and Scheduling Monitor

With an innovative solution from amotIQ solutions, a scheduling monitor was developed and seamlessly integrated into existing SAP processes. This allows sales representatives to instantly see, during customer order entry, whether the requested delivery dates are feasible. The result: accelerated sales workflows and increased customer satisfaction.

Customer Statement: A True Partnership with amotIQ

“With amotIQ, we have found a partner that combines broad and in-depth ERP expertise with outstanding logistical know-how — and truly understands the needs of mid-sized companies.”
Thorsten Schlick, Head of SAP/Application Management, Dr. Hahn GmbH & Co. KG

About the Company: Dr. Hahn

Dr. Hahn is a typical “hidden champion.” The mid-sized company, headquartered in Mönchengladbach-Wickrath, is one of the world’s leading manufacturers of door hinges for plastic and metal doors. With a workforce of 400 employees, Dr. Hahn pursues the goal of enabling lean processes through efficient IT support. Its in-house IT department comprises nine specialists who manage the entire internal logistics and integrate all related processes into SAP.

To increase user acceptance of SAP, cross-module SAP applications and monitors have been developed. These tools allow employees to complete multiple process steps in a single workflow while automatically executing linked postings in the background.

Development within the SAP Standard

The newly implemented scheduling monitor was realized through enhancements within the SAP standard on ECC 6.0. This ensures that amotIQ solutions’ innovative approach remains fully release-compatible and provides Dr. Hahn with a future-proof ERP environment.

Conclusion: amotIQ solutions as a Reliable Partner for Process Optimization

The collaboration with amotIQ solutions has not only helped Dr. Hahn improve its order processing but also laid the foundation for long-term process optimization. With IT and logistics closely integrated, Dr. Hahn is now ideally positioned to meet customer demands and continue strengthening its market position.