Efficient medication delivery & billing with SAP SD

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Efficient Medication Delivery and Billing with SAP SD at Centre Hospitalier de Luxembourg

The state-run Centre Hospitalier de Luxembourg (CHL) supplies two of its own clinics, as well as other hospitals across Luxembourg, from a central warehouse for medications and medical supplies. To streamline internal operations and improve the efficiency of medication deliveries, CHL expanded its existing SAP system by implementing the SAP SD (Sales and Distribution) module.

The Challenge: An SAP System Without Sales and Shipping Capabilities

CHL had been using the SAP industry solution IS-H for hospitals, which provides comprehensive features for patient management and billing. However, it lacked integrated functionality for the sale and distribution of medical products. This functional gap resulted in cumbersome, opaque processes and significantly delayed invoicing: billing was only performed once a month based on goods issued. This led to uncertainty among clinics due to missing goods receipt checks and the high volume of deliveries.

The Objective: A Streamlined, Standard-Compliant Process for Smooth Deliveries

CHL required a simple and quickly deployable solution that would enable efficient order and delivery processing while remaining close to the SAP standard. The goal was to establish a seamless process that would allow clinics to manage their orders transparently and easily handle goods receipt and invoice verification.

The Solution: Automated Ordering and Delivery Process with SAP SD

With the implementation of SAP SD, CHL established an efficient and well-structured process. Clinics now use a custom-built online catalog to directly select medications and medical supplies. Once an order is placed, the system automatically generates a corresponding sales order in the pharmacy. The items are picked, packed, and shipped, and the delivery note clearly specifies which ward in each clinic is to receive which items. This step enables complete goods receipt verification, significantly simplifying the subsequent invoice review.

Results: Transparency and Process Reliability for Clinics and the Pharmacy

The introduction of SAP SD has made the medication delivery process significantly more efficient at CHL. Clinics now have full visibility into their orders, can reliably verify goods received, and complete invoice checks without delay. Improved transparency facilitates smooth collaboration between the clinics and the pharmacy, while reducing inquiries and uncertainty.

Added Value: Expanding Billing Capabilities with SAP SD

In addition to medication delivery, CHL is now also using the SAP SD module to bill for additional services such as parking space rentals and service charges. The introduction of SAP SD has therefore not only optimized medication distribution but also offers potential for broader use in other administrative processes.

Conclusion: CHL Benefits from a Flexible, SAP Standard-Based Solution

By implementing SAP SD, the Centre Hospitalier de Luxembourg has created a transparent and structured process that ensures efficient and reliable medication delivery. The system expansion enables CHL to perform billing accurately and promptly, providing a future-proof solution that supports the hospital in its role as a central healthcare provider.

Efficient SAP Web Dynpro solution for purchasing

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Successful Implementation at thomas gruppe

thomas gruppe, a successful mid-sized company in the construction and building materials industry with annual revenues of €230 million, continuously strives to optimize its processes. In the area of procurement, the goal was to create synergies by centralizing purchasing for the entire precast concrete components division instead of maintaining a decentralized approach. The main challenge was to establish a unified IT infrastructure and consolidate the existing systems into a central SAP solution across the division.

The Challenge: Efficient Procurement with Maximum User-Friendliness

Prior to the SAP implementation, the ordering processes were fast and straightforward. During the transition, it was crucial to maintain this efficiency while addressing weaknesses such as inconsistent documentation, limited transparency, and insufficient authorization controls. Through close collaboration between the specialist department, key decision-makers, internal IT, and the experts at amotIQ solutions, a custom solution was developed that successfully met all requirements.

The Solution: User-Friendly Procurement Process with SAP Web Dynpro

To ensure maximum usability, amotIQ solutions developed an intuitive web interface using SAP Web Dynpro for ABAP. This interface allows employees to quickly and accurately create purchase requisitions and track the processing status—all without using the traditional SAP GUI. Access is provided directly via Internet Explorer, making the solution suitable for location-independent workstations.

As part of the order entry process, standard SAP transactions were enhanced to provide purchasers with relevant information from purchase requisitions (BANFs). This enables accurate and timely ordering based on framework agreements, pricing, and delivery schedules. The Web Dynpro interface displays only the necessary information to each user in a clear and structured way, enabling efficient operation. Employees on the production floor can place orders directly from any internet-enabled device, with options tailored precisely to their site and demand requirements.

Automated Processes and End-to-End Transparency

Purchase requisitions from production are automatically forwarded to the responsible division buyer, who initiates the procurement process with the best possible supplier. The entire process is carried out within the SAP standard—covering requisitions, framework agreements, purchase orders, goods receipts, and invoice verification—ensuring a seamless and fully traceable workflow. Goods receipt can be recorded directly through the Web Dynpro solution, enabling fast processing based on delivery documentation.

Results: Simplified Operation and Increased Procurement Efficiency

The introduction of the SAP Web Dynpro solution significantly simplified and accelerated the ordering process. Users benefit from an intuitive, easy-to-navigate interface that presents tailored information and enables error-free operation. The automated forwarding of purchase requisitions to the division’s procurement team ensures timely and optimal supplier selection. Efficient on-site goods receipt entry further speeds up the process and reduces the day-to-day workload for employees.

Conclusion: amotIQ solutions as a Reliable Partner for Innovative Procurement Solutions

With the implementation of the SAP Web Dynpro solution for thomas gruppe, amotIQ solutions delivered a customized and forward-looking procurement system. This collaboration highlights the importance of a flexible and experienced partner in driving procurement process optimization and achieving long-term efficiency gains. thomas gruppe now benefits from a user-friendly system that meets the needs of a dynamic business and lays a solid foundation for future procurement success.

FI customization with EDI at Gebr. Heller Maschinenfabrik GmbH

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Small Changes – Big Impact in International Accounting

Gebr. Heller Maschinenfabrik GmbH is a manufacturer of milling machines, production systems, and machines for crankshaft and camshaft machining. The company is headquartered in Nürtingen, in the Stuttgart region of Germany. Heller operates production sites around the world, including in Germany, the UK, Brazil, and the USA. In 2009, the company generated revenue of €375 million. Its customers primarily come from the automotive industry, mechanical engineering, contract manufacturing, energy technology, tool and mold making, as well as the aerospace sector.

amotIQ regularly supports Heller in Nürtingen with various projects. In this case, we were commissioned to implement internal, electronic posting via EDI (Electronic Data Interchange).

What Needed to Be Improved

Heller supplies its own plant in the USA and previously sent the associated invoices by post to the US accounting department – even though both sites use SAP. All invoice items had to be entered manually.

During the implementation of the EDI data exchange, special aspects of the US tax system had to be taken into account. Additionally, there are packaging items listed on the invoice and delivery note that are not included in the corresponding purchase order but are also not charged. With EDI, this is no problem: the SAP purchase order is now automatically matched with the invoice, and the packaging items are cleverly handled as surcharges on the invoice.

Thanks to the successful implementation, the full benefits of SAP can now finally be leveraged for internal deliveries from Germany to the USA. In practice, Heller’s employees in the US are particularly pleased – hours of manual invoice entry are now a thing of the past. Invoices are received electronically before the goods arrive and only need to be checked.

Successful optimization of customer orders by amotIQ solutions at Dr. Hahn

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Real-Time Capacity Check and Scheduling: Dr. Hahn Optimizes Sales Processes with amotIQ solutions

Dr. Hahn, a globally leading manufacturer of door hinges for plastic and metal doors, specializes in the customized production of high-quality hinges. To meet the specific demands of its customers, the company manufactures exclusively on a make-to-order basis. Thanks to a close collaboration with amotIQ solutions, Dr. Hahn has significantly optimized its sales processes.

The Challenge: Efficient Scheduling and Capacity Checking for Customer Orders

In a dynamic market environment, providing customers with reliable delivery date confirmations is essential. Dr. Hahn required a solution that would enable the sales team to check, already during order entry, whether the requested delivery date could be met — in real time and in alignment with the available production capacities for each product group.

The Solution: Real-Time Capacity Check and Scheduling Monitor

With an innovative solution from amotIQ solutions, a scheduling monitor was developed and seamlessly integrated into existing SAP processes. This allows sales representatives to instantly see, during customer order entry, whether the requested delivery dates are feasible. The result: accelerated sales workflows and increased customer satisfaction.

Customer Statement: A True Partnership with amotIQ

“With amotIQ, we have found a partner that combines broad and in-depth ERP expertise with outstanding logistical know-how — and truly understands the needs of mid-sized companies.”
Thorsten Schlick, Head of SAP/Application Management, Dr. Hahn GmbH & Co. KG

About the Company: Dr. Hahn

Dr. Hahn is a typical “hidden champion.” The mid-sized company, headquartered in Mönchengladbach-Wickrath, is one of the world’s leading manufacturers of door hinges for plastic and metal doors. With a workforce of 400 employees, Dr. Hahn pursues the goal of enabling lean processes through efficient IT support. Its in-house IT department comprises nine specialists who manage the entire internal logistics and integrate all related processes into SAP.

To increase user acceptance of SAP, cross-module SAP applications and monitors have been developed. These tools allow employees to complete multiple process steps in a single workflow while automatically executing linked postings in the background.

Development within the SAP Standard

The newly implemented scheduling monitor was realized through enhancements within the SAP standard on ECC 6.0. This ensures that amotIQ solutions’ innovative approach remains fully release-compatible and provides Dr. Hahn with a future-proof ERP environment.

Conclusion: amotIQ solutions as a Reliable Partner for Process Optimization

The collaboration with amotIQ solutions has not only helped Dr. Hahn improve its order processing but also laid the foundation for long-term process optimization. With IT and logistics closely integrated, Dr. Hahn is now ideally positioned to meet customer demands and continue strengthening its market position.

Efficient freight cost processing via credit note procedure in the building materials industry

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Automation and Transparency through the Credit Note Procedure

The processing of freight costs via the credit note procedure offers an innovative alternative to traditional invoicing: Instead of waiting for the freight forwarder’s invoice and manually verifying it, the company issues a credit note itself, which the freight forwarder then cross-checks. For this automated billing service, the company receives an additional processing fee.

The Challenge: Freight Cost Management in the Building Materials Industry

A typical process in the building materials industry illustrates the advantage of this procedure: For example, a building materials company orders a large quantity of gravel, delivered in multiple truckloads. The supplier organizes the transport—often based on a framework agreement—through a freight forwarder who subsequently issues an invoice. This traditional process is labor-intensive for the building materials company: For each truck delivery, material orders and goods receipts must be created, and invoices thoroughly checked and posted.

The Solution: Simplified Freight Cost Processing with amotIQ solutions

With the new freight cost processing developed by amotIQ solutions, a simplified workflow has been created for building materials companies. Multiple deliveries for a single material order can now be recorded in a newly programmed collective entry mask within the SAP system. This feature allows all relevant details—such as the freight forwarder and additional delivery vehicle information—to be entered directly without the need to access multiple transactions. Incoming trucks are promptly registered on-site, and the goods receipt is automatically posted thereafter. This makes the entire freight cost processing efficient and user-friendly.

The Process: Automation in the Background and Transparent Credit Notes

Parallel to the material recording, the SAP system generates transport and freight cost documents in the background, automatically calculating costs based on specific criteria—such as material group or transport route. A vendor invoice is created from this, serving as the basis for a credit note to the freight forwarder, which is then approved by the responsible clerk. Credit notes for various freight costs are usually consolidated in a payment process and announced to the freight forwarder in the form of an electronic payment advice, providing a precise breakdown of the settled freight costs. Alternatively, this data transmission can be done via IDOC, allowing system-based reconciliation to be automated as well.

Outcome: Efficiency and Transparency through the Credit Note Procedure

The credit note procedure for freight cost processing gains particular importance where transport costs constitute a significant portion of the total value of goods—as is common in the building materials industry. The company maintains control over the process while minimizing manual effort for all parties involved.

Conclusion: Forward-Looking Freight Cost Processing with amotIQ solutions

Freight cost processing via the credit note procedure is a smart solution that has been made more efficient and user-friendly, especially through the collective entry mask developed by amotIQ solutions. Thanks to this tool, which is closely aligned with the SAP standard, freight cost processing is optimized, and process effort is reduced to a minimum—a benefit increasingly appreciated by companies in the building materials industry.

Efficient approval workflow at the Klosterfrau Healthcare Group

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SAP-Based Process Optimization in Marketing

The Klosterfrau Healthcare Group, a leading provider in the self-medication sector, is known for well-established products such as Klosterfrau Melissengeist, neo-angin®, and taxofit®. The company’s marketing department is now efficiently supported by an optimized, SAP-driven approval workflow for planning and releasing marketing activities.

Challenge: Smooth Management of Large Advertising Budgets

Klosterfrau’s customer base consists of private consumers who are reached through diverse marketing initiatives such as TV commercials, print ads, and pharmacy promotional materials. These campaigns require substantial budgets and intensive planning. Advertising budgets are traditionally one of the largest investment items in the consumer goods industry, demanding careful control and approval. The new approval process is designed to ensure optimal use of funds while meeting transparency and audit compliance requirements.

Objectives: Efficiency and Transparency in Budget Approval

The SAP-based approval system aims to make the release processes for marketing measures more transparent and efficient. Each year, product managers prepare specific budgets for brands like Taxofit, and individual marketing activities are reviewed and approved within predefined value limits. A precisely defined organizational model ensures that every employee is assigned clear areas of responsibility. Furthermore, Klosterfrau enforces a mandatory dual-control principle, guaranteeing audit-compliant approval of all activities. Additional reviewers are integrated into the SAP workflow to secure every approval level.

Example: TV Advertising for Taxofit

An example illustrates the process: For 2013, a TV campaign consisting of 100 spots was planned for the Taxofit brand. The assistant, Ms. Musterschmidt, enters the campaign into the system, which is then forwarded for review to Mr. Mustermüller and finally to the audit manager, Mr. Mustermann. After successful verification, the final approval is granted by Ms. Mustermeier, the product manager responsible for the Taxofit budget.

Technical Implementation: Approval via SAP BSP Workflows

Technically, the workflow is enabled through a Business Server Page (BSP) that sends approval requests from the SAP system to the relevant personnel. The corresponding email link leads to a password-protected web interface accessible only to authorized users. This application presents all approval data clearly and user-friendly, making the approval process fast and secure.

Budget Overview and Transparency at the Push of a Button

One of the key improvements of the new approval process is the real-time overview of the available marketing budget. Since marketing measures are mostly planned and booked long-term, product managers can now view the current budget status at any time. SAP ensures that all involved parties are continuously informed about new tasks, status changes, or queries. Depending on the hierarchical level, measures for the upcoming fiscal year can also be approved in advance.

Automated Processes for Rapid Decision-Making

The SAP workflow adapts flexibly to marketing requirements: For certain value thresholds, the system automatically escalates measures to higher hierarchy levels, such as the marketing director, and informs responsible parties of any shifts or cost changes. In case of rejection, all stakeholders are promptly notified, and the budget is released again. This keeps the budget overview always current and complete.

Conclusion: Optimized Approval Workflow as a Success Factor

Thanks to the new SAP-supported approval workflow, Klosterfrau benefits from efficient and audit-compliant management of its marketing budgets. The Klosterfrau Healthcare Group can implement marketing activities faster and allocate resources more precisely. This optimized workflow provides significant relief to the marketing team and ensures greater security and transparency through adherence to clear approval rules.

Successful SAP ERP implementation at Bunge Germany by amotIQ solutions

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Successful Implementation of the SAP ERP System at Bunge Germany by amotIQ solutions within the FIGARO Project

Bunge Europe, a subsidiary of the publicly traded U.S. corporation Bunge Ltd., is one of the world’s leading companies in the trading and processing of oilseeds and grains, employing over 22,000 people across 32 countries. As part of the FIGARO project (“Financial Growth through the Advantage of a Roll-out”), Bunge Germany undertook a comprehensive SAP ERP rollout at its Mannheim and Bruck sites, with amotIQ solutions serving as the central implementation partner.

The Challenge: Harmonizing ERP Systems under Complex Requirements

The project aimed to consolidate three existing ERP systems—SAP, Navision, and GBS—into a single SAP system. This consolidation required the migration and integration of all relevant data and processes from the legacy systems into a central SAP solution, which was also intended to serve as a template for future rollouts at other Bunge locations. Besides adhering closely to standards and ensuring high release capability, the new system had to comply with the Sarbanes-Oxley Act (SOx) requirements to guarantee legally compliant reporting.

Objectives: Increasing Efficiency and Standardizing Processes

The focus of the project was on the MM, PM, WM, and CO modules, as well as integration with Financial Accounting (FI). The goal was to create a unified data foundation and improve maintenance efficiency. This involved efficient recording of maintenance, malfunction reports, and repairs, as well as optimal material management. Simultaneously, commercial processes were to be standardized and made transparent. A particular challenge was the consolidation of material master data, which had been maintained redundantly across the legacy systems.

The Solution: Strategic Consolidation and Modular Implementation

amotIQ solutions brought extensive expertise and profound experience in SAP implementation, taking on the technical and strategic leadership of the rollout. After a detailed “as-is” analysis and the creation of a business blueprint, the implementation proceeded in modules to ensure a phased, low-risk integration of the new SAP environment. Through the consolidation of material master data, the number of material masters was reduced from approximately 15,000 to 7,000 in Mannheim, and from around 23,000 to 16,000 in Bruck.

Execution: Efficient Integration and Sustainable Process Development

A key success factor was the close collaboration with Bunge’s departments and the strict adherence to SAP standards. Regular workshops and testing phases ensured that all system requirements were precisely met and process workflows perfectly aligned. The close cooperation between Bunge’s project managers and amotIQ solutions’ experts resulted in seamless integration, which was crucial to the successful implementation and achievement of project goals.

Results: Significant Efficiency Gains and Process Optimization

The successful SAP implementation enabled Bunge Germany not only to significantly increase maintenance efficiency but also to simplify material management and sustainably improve data quality. The consolidated SAP solution now facilitates streamlined process control and ensures compliance with legal requirements, leading to high satisfaction among project stakeholders and internal users alike.

Outlook: Sustainable Process Improvement and Partnership Expansion

The successful completion of the FIGARO project lays the foundation for further rollouts within the Bunge Group and strengthens the partnership between Bunge Germany and amotIQ solutions. In the future, additional locations will be migrated to the proven SAP solution, enabling sustainable process improvements and efficiency gains on an international scale.

Conclusion: amotIQ solutions as a Competent Partner for Complex ERP Projects

The FIGARO project demonstrates the importance of having an experienced partner for the implementation of complex ERP systems. With the professional support of amotIQ solutions, Bunge Germany successfully overcame the challenges of the SAP rollout and achieved sustainable process optimization. The partnership with amotIQ solutions ensures high project quality and strengthens the efficiency of Bunge’s system landscape for a successful future.